Accessibility at Flowers Surrey Quays

Our Commitment to Accessibility

At Flowers Surrey Quays, we are dedicated to making our online flower ordering experience accessible for all customers in Surrey Quays. We believe that everyone should be able to browse, select, and order flowers comfortably and independently. Our ongoing commitment to accessibility ensures that every customer, regardless of abilities or technology, can take full advantage of our online shop and services.

WCAG 2.1 AA Compliance

We strive for our website to meet or exceed the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. This means our digital storefront for Flowers Surrey Quays incorporates best practices in web accessibility, from clear structure and navigation to alternative text for all images of our stunning floral arrangements. By adhering to WCAG 2.1 AA guidelines, we ensure that the widest possible audience in Surrey Quays can purchase flowers online with ease and confidence.

Designed for Screen Reader Compatibility

To further improve accessibility, our site is designed to be compatible with popular screen reading software. Customers who use assistive technologies, such as screen readers or speech recognition tools, can easily navigate the website, understand essential information, and experience a smooth online ordering process for Flowers Surrey Quays. We regularly review and update our content and codebase to ensure seamless compatibility and enhance the online shopping journey for everyone.

High Contrast and Readable Design

Accessibility is not only about compatibility but also about usability. Our website features a high contrast user interface to support visitors with visual impairments or color blindness. Clear fonts, distinguishable colors, and logical layouts make it easy for everyone to select and send Flowers Surrey Quays to friends, family, or colleagues. We continuously evaluate our design choices to keep our digital environment pleasant and accessible on all types of devices, including mobiles, tablets, and desktops.

Contact Us for Accessibility Support

Your feedback is vital in helping us maintain and improve the accessible Flowers Surrey Quays experience. If you encounter any accessibility barriers while browsing our website or placing an order, we encourage you to reach out to us. We are committed to responding promptly and addressing any issues so all Surrey Quays customers can enjoy a fully accessible online flower ordering process. Please use our online contact form or visit us in person if you prefer.

Continuous Improvement for Accessible Flowers Surrey Quays

We recognise that accessibility is an ongoing journey. Our team is regularly trained on accessibility best practices and keeps up-to-date with advancements in technology and standards. As we grow, we will continue to refine our website and services to ensure that every Flowers Surrey Quays customer can order flowers online with dignity, independence, and ease. Thank you for choosing us to deliver your special moments, and for supporting greater accessibility in our community.