Modern Slavery and Ethical Conduct at Flowers Surrey Quays

Modern Slavery Statement 2024

At Flowers Surrey Quays, we recognise our responsibility as a trusted local florist serving the households and businesses of Surrey Quays. We are committed to ensuring that modern slavery, in any form, has no place in our business operations or supply chains. We take a proactive, transparent approach to upholding ethical standards, reflecting our values and dedication to the communities we serve.

Our Zero Tolerance Policy

Modern slavery, including slavery, servitude, forced labour, and human trafficking, is an abhorrent crime and a violation of fundamental human rights. Flowers Surrey Quays maintains a zero tolerance policy toward all forms of modern slavery and human trafficking. We expect the highest ethical standards from ourselves and all those with whom we work, regardless of position or location within our supply network.

Supply Chain Due Diligence

As part of our commitment to combatting modern slavery, we perform careful due diligence when selecting and reviewing our suppliers. We seek to build relationships with partners who share our ethical values, requiring them to demonstrate compliance with applicable laws and ethical practices. Key elements of our approach include:

  • Assessing suppliers’ labour standards and management systems before entering into business relationships.
  • Seeking assurances that suppliers operate without engaging in forced labour, exploitation, or other unethical practices.
  • Requesting written confirmation from suppliers regarding their own anti-slavery policies and procedures.
  • Reviewing supplier contracts to include commitments to ethical conduct and compliance with anti-slavery legislation.

Staff Training and Awareness

All Flowers Surrey Quays staff receive training to raise awareness of modern slavery, its signs, and the actions required if any form of exploitation is suspected. We ensure our teams understand the importance of identifying risks both within our business and the wider supply chain. Periodic training helps equip our staff to remain vigilant and proactive in recognising and reporting issues related to modern slavery.

Reporting Procedures and Channels

To preserve our integrity and ethical commitments, Flowers Surrey Quays encourages all employees, suppliers, and contractors to speak up if they suspect any practice inconsistent with this statement or the law. We have established internal channels for safely and confidentially reporting any such concerns. All reports are treated seriously and thoroughly investigated, ensuring protection for those raising honest concerns.

Annual Review and Continuous Improvement

Our Modern Slavery Statement and associated procedures are reviewed annually to ensure their continued effectiveness and relevance. We strive for continuous improvement by adapting to new legislation, best practices, and the evolving landscape of ethical trading. Our reviews routinely consider feedback from staff and stakeholders, integrating lessons learned into future protocols.

Our Community Responsibility

As a respected neighbourhood florist, Flowers Surrey Quays both values and supports the wellbeing of our customers and community. We take pride in our role as a responsible local business working to create an environment where ethical standards are paramount. This statement reflects our ongoing commitment to protecting human rights and upholding the trust placed in us by Surrey Quays households and businesses.